rs789 Terms &
Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," or "your") and rs789 ("rs789," "we," "us," or "our"), governing all access to and use of the rs789 website at rs789.vu, its mobile-optimised interface, all games, sports betting markets, payment services, promotional offers, and any related services (collectively, the "Platform").

By accessing the rs789 Platform in any manner — including visiting the website, creating an account, making a deposit, participating in any game or betting market, or claiming any promotional offer — you acknowledge that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. These Terms apply in addition to any specific rules posted for individual games, tournaments, promotions, or events on the Platform, which form part of these Terms by reference.

rs789 reserves the right to update, modify, or replace these Terms at any time. Where material changes are made, rs789 will provide reasonable notice via the Platform or by email to your registered address. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.

2. Eligibility & Registration

2.1 Age Requirement

Use of the rs789 Platform is strictly restricted to individuals who are 21 years of age or older. This age restriction is enforced at registration and again at the point of first withdrawal via mandatory Know Your Customer ("KYC") verification. rs789 employs identity verification processes including submission of a valid Pakistani CNIC or international passport to confirm player age and identity. Any player found to be under 21 years of age will have their account immediately suspended, all winnings forfeited, and deposits returned minus any transactional costs incurred.

2.2 Eligible Players

To be eligible to register and maintain an account on rs789, you must:

• Be at least 21 years of age at the time of registration;
• Be a natural person — corporate entity registrations are not permitted;
• Provide accurate, complete, and truthful registration information;
• Not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law and where rs789 has specifically restricted registrations;
• Not be a current or former employee, contractor, director, officer, or immediate family member of rs789 or any of its affiliated or partner companies;
• Not be a person who has been self-excluded from rs789 or any other rs789-affiliated platform.

2.3 One Account Policy

Each player is strictly permitted to maintain one (1) active account on the rs789 Platform. Creating duplicate or multiple accounts — whether using the same or different personal details, payment methods, or devices — is a violation of these Terms. rs789 uses device fingerprinting, IP monitoring, and payment method cross-referencing to detect multiple accounts. Where duplicate accounts are identified, rs789 reserves the right to close all duplicate accounts, void any bonuses claimed across those accounts, and forfeit any winnings derived from bonus funds.

2.4 Registration Accuracy

You are required to provide accurate and complete information during registration, including your full legal name as it appears on your CNIC or passport, a valid Pakistani mobile number, a valid email address, and your date of birth. Providing false, misleading, or incomplete registration information is grounds for immediate account suspension without refund of bonus funds.

3. Account Responsibilities

You are solely responsible for maintaining the confidentiality and security of your rs789 account login credentials, including your email address, password, and any two-factor authentication codes associated with your account. rs789 will not be liable for any losses resulting from your failure to keep your login credentials secure.

You must notify rs789 support immediately via live chat if you suspect that your account has been accessed without your authorisation, that your login credentials have been compromised, or that any unauthorised transactions have been made on your account. rs789 will take immediate steps to secure your account upon verified notification.

You are responsible for all activity conducted on your rs789 account, whether or not conducted by you personally. Allowing third parties to access or operate your account is prohibited. Your account is personal to you and must not be transferred, sold, gifted, or otherwise assigned to any other individual under any circumstances.

4. Deposits & Withdrawals

4.1 Deposits

rs789 accepts deposits in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL Bank, UBL Bank, Meezan Bank, Allied Bank, SadaPay, USDT TRC20, and Visa/MasterCard where applicable. Minimum and maximum deposit limits are displayed at the time of transaction and may vary by payment method. Deposits are credited to your account balance upon confirmed receipt of funds. rs789 does not charge fees on standard deposits, though your payment provider may apply transaction charges of their own.

4.2 Withdrawals

Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible. rs789 targets withdrawal processing within 5 minutes for verified accounts under standard conditions; processing times may vary depending on payment provider infrastructure and KYC status. Minimum and maximum withdrawal limits apply and are shown at the time of request.

Full KYC verification — including CNIC or passport submission — is required before any withdrawal is processed. rs789 reserves the right to request additional verification documentation at its sole discretion before releasing withdrawal funds.

4.3 Currency

The rs789 Platform operates in PKR as its primary account currency for Pakistani players. No currency conversion fees are applied on PKR-denominated transactions. For USDT TRC20 transactions, conversion to PKR is applied at the prevailing market rate at the time of the transaction.

4.4 Payment Method Ownership

All payment methods used to deposit on rs789 must be registered in your own name and legally owned by you. Using payment methods belonging to third parties is strictly prohibited and may result in account suspension and forfeiture of funds pending investigation.

5. Bonuses & Promotions

rs789 offers various promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as PSL cricket season and national holidays. All bonuses are subject to the specific terms communicated at the time each offer is presented to you.

• Wagering Requirements: All bonus funds are subject to wagering requirements ("rollover") that must be completed before bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each offer.
• Eligibility: Bonuses are available to eligible players only as defined in each promotion's specific terms. rs789 reserves the right to exclude any player from any promotion at its sole discretion.
• Bonus Abuse: Any attempt to exploit, circumvent, or abuse bonus terms — including through multiple accounts, low-risk staking strategies specifically designed to clear wagering requirements, or collusion with other players — will result in bonus cancellation and potential account suspension.
• Expiry: Unclaimed or unused bonus funds expire after the period stated in the relevant offer terms. Expired bonus funds are forfeited without recourse.
• Game Contribution: Not all games contribute equally to wagering requirements. Game contribution rates are listed in each promotion's terms. Live dealer games, sports bets, and certain table games may contribute at reduced rates.

6. Game Rules & Fair Play

All games available on the rs789 Platform — including slots, live dealer games, table games, crash games, fishing games, and sports betting markets — operate according to specific game rules that are available within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

rs789 uses independently certified Random Number Generator ("RNG") technology for all applicable games to ensure fair and unpredictable outcomes. RNG systems are audited by recognised third-party testing agencies. Live dealer games are conducted by professionally trained dealers in real-time studio environments. Sports betting odds are calculated based on statistical modelling and are competitive with international market standards.

In the event of a technical malfunction, disconnection, or software error during a game or betting event, rs789 reserves the right to void the affected round or bet and return the staked amount to the player's account. rs789's decision in such cases is final. rs789 is not liable for losses incurred due to internet connectivity issues on the player's side.

7. Prohibited Conduct

The following activities are strictly prohibited on the rs789 Platform and constitute a material breach of these Terms:

• Fraud and Misrepresentation: Providing false identity information, using stolen payment credentials, or impersonating another person;
• Money Laundering: Using the rs789 Platform to deposit, transfer, or withdraw funds derived from illegal activities in violation of applicable anti-money laundering ("AML") regulations;
• Collusion: Cooperating with other players to gain an unfair advantage in any game or betting market, including but not limited to chip-dumping in poker formats;
• Bonus Abuse: Opening multiple accounts, using VPNs to circumvent geographic restrictions, or exploiting promotional terms through coordinated strategies;
• Automated Software: Using bots, scripts, macros, or any form of automated software to interact with the rs789 Platform without explicit written authorisation;
• Hacking and Interference: Attempting to access, disrupt, reverse-engineer, or interfere with the rs789 Platform's software, servers, security systems, or databases;
• Underage Gambling: Allowing or facilitating access to the Platform by any person under 21 years of age.

Any player found engaging in prohibited conduct will have their account immediately suspended pending investigation. rs789 reserves the right to forfeit all funds in the account — including real money balance — where prohibited conduct is confirmed, and to report the matter to relevant authorities where required by law.

8. Intellectual Property

All content on the rs789 Platform — including but not limited to the rs789 name, logo, website design, game interfaces, graphics, text, promotional materials, software, and source code — is the exclusive intellectual property of rs789 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the rs789 Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any rs789 content without prior written authorisation from rs789.

9. Limitation of Liability

To the maximum extent permitted by applicable law, rs789 and its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the rs789 Platform, including any loss of profits, loss of data, or loss of goodwill, whether based in contract, tort, or otherwise, even if rs789 has been advised of the possibility of such damages.

rs789 does not warrant that the Platform will be available uninterrupted, error-free, or free of viruses or other harmful components at all times. Scheduled and unscheduled maintenance, technical issues, or force majeure events may result in Platform downtime for which rs789 accepts no liability beyond restoration of confirmed account balances.

10. Responsible Gaming

rs789 is committed to promoting responsible gambling practices and provides a comprehensive suite of player protection tools accessible through your account dashboard. These tools include:

• Deposit Limits: Set daily, weekly, or monthly PKR deposit caps. Limit reductions take effect immediately; limit increases require a 24-hour cooling-off period.
• Session Time Limits: Define maximum session durations. The Platform will automatically log you out when the limit is reached.
• Reality Checks: Receive periodic notifications showing elapsed session time and net session win/loss in PKR.
• Cooling-Off Periods: Temporarily suspend your account for periods of 24 hours, 72 hours, or 7 days.
• Self-Exclusion: Permanently or temporarily close your account for periods of 1 month, 3 months, 6 months, or indefinitely. Re-activation after a self-exclusion period requires manual re-verification.

If you believe you have a gambling problem, we strongly encourage you to use the self-exclusion facility and to seek assistance from recognised problem gambling support organisations. Players in Pakistan can contact the rs789 support team via live chat for guidance on responsible gaming resources. rs789 enforces the strict 21+ age restriction and will not knowingly permit underage gambling under any circumstances.

11. Account Suspension & Closure

rs789 reserves the right to restrict, suspend, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Confirmed or suspected fraudulent, illegal, or dishonest activity;
• Failure to complete KYC verification within the required timeframe;
• Receipt of a chargeback, payment dispute, or fraud alert from a payment provider;
• Provision of false, inaccurate, or misleading information during registration or KYC;
• Confirmed player self-exclusion request;
• Regulatory requirement or legal obligation.

Where an account is closed due to confirmed Terms violation, rs789 may forfeit remaining balances in the account. Where an account is closed at rs789's discretion for non-violation reasons, verified real money balances will be returned to the player via the original deposit method following successful identity verification.

12. Privacy & Data

The collection, processing, storage, and use of your personal data by rs789 is governed by the rs789 Privacy Policy, available at /privacy-policy. By agreeing to these Terms, you also acknowledge and agree to the rs789 Privacy Policy. rs789 collects personal data including your name, CNIC details, contact information, device data, and transaction history for the purposes of account management, KYC compliance, AML monitoring, fraud prevention, and service improvement.

rs789 does not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification partners, and regulatory authorities where required for Platform operation or legal compliance.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which rs789 holds its international gaming licence. Any disputes arising from or relating to these Terms or your use of the rs789 Platform shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless mandatory consumer protection laws in your country of residence require otherwise.

rs789 operates under an internationally recognised gaming licence and adheres to the regulatory requirements of its licensing jurisdiction, including AML obligations, player fund segregation requirements, and responsible gaming mandates. Licensing details are available to verified account holders via the rs789 support team.

14. Amendments

rs789 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, rs789 will notify registered players by posting a notice on the Platform homepage or by email to registered email addresses. The date of last update is indicated at the top of this document.

It is your responsibility to review the Terms periodically for changes. Your continued use of the rs789 Platform after any amendments are posted and notified constitutes your binding acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure via the support team.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the rs789 Platform, you may contact the rs789 support team through the following channels:

• Live Chat: Available 24/7 directly inside your rs789 account dashboard — the fastest resolution channel.
• Email (display only): [email protected] — responses within 24 hours for non-urgent matters.

rs789 is committed to resolving player complaints promptly and fairly. Where a complaint cannot be resolved through direct support, rs789 will direct players to the applicable dispute resolution mechanism under its international gaming licence. All formal complaints must be submitted in writing via email for documentation purposes.